DMXzone Lightbox Support Product Page

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Will NOT display lightbox for anything

Reported 15 Sep 2009 07:08:26
has this problem
15 Sep 2009 07:08:26 Brad Boyink posted:
Needless to say I'm a bit frustrated. I just purchased Lightbox, download the manual, walked through everything step-by-step and no matter what I do it will not display content in a lightbox. It just opens a new page and shows the graphic [!]. I've made sure all the resources and dependancies are on the server and still nothing.

Even more frustrating is the Live preview works. But the actual page does not!

I'm using Dreamweaver CS4 on a Mac Pro with Snow Leopard.

Why is this not working? I feel like I have wasted my money.

You can see an example of the problem at
Edited by - Brad Boyink on 15 Sep 2009  07:10:31

Edited by - Brad Boyink on 15 Sep 2009  07:11:30


Replied 15 Sep 2009 11:14:44
15 Sep 2009 11:14:44 Teodor Kuduschiev replied:
Hello Brad,

There is a file missing on your server:

Please upload it as it is needed for Lightbox to work.
Replied 15 Sep 2009 22:53:06
15 Sep 2009 22:53:06 Brad Boyink replied:
Placed the file in the ScriptsLibary and I'm still getting the same results. Why did it not upload it as a dependency?

I have also check to make sure all of the other .js files are also there. That was the only one missing.

Replied 15 Sep 2009 23:07:02
15 Sep 2009 23:07:02 Teodor Kuduschiev replied:
Hello again,

Now the file: is missing from your server.
Please copy ALL the files to your server, double check that all is uploaded - the whole folder containing your site with all the files inside it.
Replied 16 Sep 2009 01:29:02
16 Sep 2009 01:29:02 Brad Boyink replied:
It's now working correctly. Any idea why it did not save everything when I did a save to remote server?
Replied 16 Sep 2009 09:32:48
16 Sep 2009 09:32:48 Teodor Kuduschiev replied:
I don't know what method you are using for uploading your files. The best way to upload all the files is to use an ftp client.

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