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Can't edit existing show after upgrade to 1.08 - Solved

Asked 12 Sep 2010 22:27:16
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12 Sep 2010 22:27:16 Mike Hicks posted:
Hey George/Miro I just updated to the newest version of Lightbox and when I try and edit a show created with a previous version, nothing happens. I do find Lightbox under Windows -> Lightbox and clicking on that will display the slides list as normal......I click on Settings and nothing. I uninstalled the extension and reinstalled it and the same. I did notice that installing the extension both times, there was no files downloaded from the web like there are with a normal uupdate/installation (don't know if that is relevant or not). I am running under DW CS5. Ideas?

Replies

Replied 13 Sep 2010 13:22:15
13 Sep 2010 13:22:15 Miroslav Zografski replied:
Hello Mike,

Noted, will test again and see what could the reason be.

Regards,
Replied 13 Sep 2010 13:32:58
13 Sep 2010 13:32:58 Miroslav Zografski replied:
Hello Mike,

Could you, please, clean your Dw cache file and try out again to edit a gallery through the DMXzone Lightbox panel. Also try setting up new gallery ( just for test ) with the new version and see if it works there.

Regards,
Replied 13 Sep 2010 20:39:27
13 Sep 2010 20:39:27 Mike Hicks replied:
Hey Miro - how's it going? I deleted the WinFileCache.dat file and went back to the page that I was editing and still nothing - I did get the Lightbox panel but clicking on Settings did nothing for any of the listed slides - so I created a new page and tried to add the Lightbox to the page - nothing also ------ I got no indication that Lightbox loaded - also if I selected Insert -> DMXZone from the menu - Lightbox isn't even listed but if I go to the Insert Panel it is listed on the DMXZone tab but does not insert a new Lightbox gallery - no interface appears.
Replied 14 Sep 2010 09:50:36
14 Sep 2010 09:50:36 Miroslav Zografski replied:
Hello Mike,

That is quite strange I have to admit. Will you be so kind of reinstalling the extension according the sequence found in this FAQ: www.dmxzone.com/go?17354
Be sure to clean the cache after uninstalling the currently installed version.

Regards,
Replied 14 Sep 2010 20:40:18
14 Sep 2010 20:40:18 Mike Hicks replied:
Didn't work - I did each step. When I reached step 6 and restarted DW the installation processs DID NOT trigger, so I immediately closed DW and deleted the cache file again and it still did not trigger.

So I loaded a page with a Lightbox and clicking on the Settings did nothing.

So the common thing, I think is that the installation process did not trigger, I mentioned that in my initial post but I didn't know if it was significant.
Replied 15 Sep 2010 10:35:03
15 Sep 2010 10:35:03 Miroslav Zografski replied:
Hello Mike,

Installation Wizard that appears after restarting the Dw copies files to their default locations.

So in order to get things working check following FAQ:
www.dmxzone.com/go?11713

Regards,
Replied 15 Sep 2010 20:56:32
15 Sep 2010 20:56:32 Mike Hicks replied:
That fixed it! Thanks, Miro.............
Replied 16 Sep 2010 09:58:04
16 Sep 2010 09:58:04 Miroslav Zografski replied:
Hello Mike,

Enjoy then! Wish you all best!

Regards,

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