DMXzone Lightbox Support Product Page

Can "timeout" be adjusted

Asked 04 Feb 2011 18:32:09
1
has this question
04 Feb 2011 18:32:09 Chuck Borrelli posted:
I have a gallery that works fine on most sites, but when visiting it with an iPhone or other mobile device, it takes a while to load...but that is okay.

The error message is "The Content at [URL] count not be loaded in 20 seconds."

Can these time outs be adjusted? I would like to increase it a bit. Thanks

Replies

Replied 13 Feb 2011 00:57:39
13 Feb 2011 00:57:39 Chuck Borrelli replied:
Is it too much to ask for a reply within 10 days for a simple question? Either it has an answer or does not.

Thank you
Replied 13 Feb 2011 11:43:43
13 Feb 2011 11:43:43 Teodor Kuduschiev replied:
Hello Chuck,

Could you please provide a link to this page, so we can check it?
Replied 20 Feb 2011 19:55:48
20 Feb 2011 19:55:48 Chuck Borrelli replied:
I posted this earlier, but it never went in...

www.perchpub.com/

Go to the gallery tab, and click the image to the gallery.
Replied 22 Feb 2011 13:56:48
22 Feb 2011 13:56:48 Teodor Kuduschiev replied:
Hello Chuck,

Maybe there is a problem with your internet connection.
The gallery page loads 2.16mb and it is loading in about 4.5sec
Replied 22 Feb 2011 14:31:26
22 Feb 2011 14:31:26 Chuck Borrelli replied:
No Kidding,

Please read what I posted...I known you handle a lot of requests, but what I said was

WHEN the internet connection is slow (like using the iPhone or other mobile device) it gives you a connection timeout after 20 seconds....

Can I adjust this timeout?

On broadband connections, it works fine. I would like to increase it or do away with it completely. Is this adjustable?

Replied 22 Feb 2011 14:38:26
22 Feb 2011 14:38:26 Teodor Kuduschiev replied:
You should go to:
dmx\widgets\Lightbox\presets and the open the js file of the preset you are using, there you will find:
contentLoadTimeout:20,
So you can change this by changing 20 to a bigger value.

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