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Lightbox edit error

Reported 29 Dec 2011 00:15:57
have this problem
29 Dec 2011 00:15:57 Richard Julian posted:
Hi I have just upgraded to DW 5.5 from V4 and installed Lightbox latest version (1.0.12). Everything seems to function ok apart from when I click 'Lightbox Settings > Preset > Edit' from the initial configuration window or editing an existing Lightbox (Lightbox Link). This feature functions from the 'Manage Presets' button below though. It is workable but annoying - the error that pops up is in the screen grab below:

(Mac OS 10.6.4)

Any suggestions or reason why this is happening and how it may be resolved? many thanks.


Replied 31 Dec 2011 17:12:41
31 Dec 2011 17:12:41 Vulcho Vulev replied:
Hello Richard Julian.

Please try to clear your dreamveawer cache.You can find how to do it in the following article :
Clearing Dreamweaver's cache
Replied 03 Jan 2012 18:01:53
03 Jan 2012 18:01:53 Richard Julian replied:
Hi Vulcho - thanks for the tip - I have already tried the cach solution and reinstalling the extension - I still get the error from the same button. I can still work round this as all other functions seem to be fine - it is just annoying. If you have any further suggestion would be appreciated. Thank you.
Replied 04 Jan 2012 10:10:55
04 Jan 2012 10:10:55 Vulcho Vulev replied:
Hello Richard Julian.

This is probably is some bug in DW after the upgrade.
Please try the following:
Recreating the Configuration folder of your dreamweaver will probably fix your issue.
That will be done if you go to this location:

MacHD : Users : <username> : Library : Application Support : Adobe : Dreamweaver CS5.5 : <language> : Configuration :

and rename the Configuration folder. Restart DW afterwards.
You will need to install all pf your extensions anew!
Replied 04 Jan 2012 23:20:11
04 Jan 2012 23:20:11 Richard Julian replied:
Hi followed your instructions, DW has re-created the configuration files, I have then reinstalled extensions - same error window pops up.
Replied 05 Jan 2012 09:34:21
05 Jan 2012 09:34:21 Vulcho Vulev replied:
Can you provide me with screenshot. with the settings you are setting for Editing preset "thin" , just before this error screen ?
Replied 05 Jan 2012 15:34:21
05 Jan 2012 15:34:21 Richard Julian replied:
Hi Vulcho - it applies to all the presets including the defaults as supplied. If I try to edit an existing light box as used on my website 'our work' page for instance (preset modified by me), or create an all new blank project and create an all new lightbox link on a blank html page and choose a default preset. As soon as the DMX panel opens if I click on the 'edit' button the error pops up for any preset. As mentioned before if I go to 'manage presets' at the bottom of the panel that still allows me to edit the settings normally.

The screenshot on my original post shows this - it is the same error everytime.

Just to confirm the error pops up when I try to edit a preset, not after - I cannot get that far.

Edited by - Richard Julian on 05 Jan 2012  15:36:26
Replied 09 Jan 2012 10:47:54
09 Jan 2012 10:47:54 Teodor Kuduschiev replied:
Hello Richard,

Unfortunately we are not able to recreate this on our machines.
It seems your DW installation is corrupted.
Replied 09 Jan 2012 13:28:13
09 Jan 2012 13:28:13 Richard Julian replied:
Ok - thanks for your assistance - I will try a fresh install and see how I get on.

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