DMXzone Lightbox Support Product Page


Error message when I try to edit the lightbox.

Reported 28 Jan 2013 21:03:16
have this problem
28 Jan 2013 21:03:16 Reese Harris posted:

Below is a link to the error I am receiving:

Thank you for your help.



Replied 29 Jan 2013 07:57:35
29 Jan 2013 07:57:35 Vulcho Vulev replied:
Hello Reese.

Can you perform the suggested troubleshooting:
1.)Close DW.
2.)Clear your Dreamweaver cache file:
Clearing Dreamweaver's cache
3.Try to edit the page with the lightbox again.
If the problem still exists:
1.)Uninstall the extension.
2.) Download fresh copy of the extension from our product page.
3.)Clear your Dreamweaver cache file:
Clearing Dreamweaver's cache
4.Install the fresh copy of the produc in EM&DW.
5.Restart DW.
6.Try to place again the extension on your page.

Replied 29 Jan 2013 21:42:08
29 Jan 2013 21:42:08 Reese Harris replied:
Thanks for your reply.

I did all the steps several times, still nothing is working properly.

Two other matters:

1. The lightbox on the webpage ends up in the upper left corner and not the center of the page. To view this click one of the three smaller images on the right of the large video to view:

2. Please check the source code on the page and let me know if the order of the scrips in the <head> tag is proper for best results.

The FishEye extension is working perfectly. See what I created with it lower on the same webpage.

Replied 30 Jan 2013 07:45:47
30 Jan 2013 07:45:47 Vulcho Vulev replied:
Hello Reese.

in your reset.css file:
a, abbr, acronym, address, applet, article, aside, audio, b, blockquote, big, body, center, canvas, caption, cite, code, command, datalist, dd, del, details, dfn, dl, div, dt, em, embed, fieldset, figcaption, figure, font, footer, form, h1, h2, h3, h4, h5, h6, header, hgroup, html, i, iframe, img, ins, kbd, keygen, label, legend, li, meter, nav, object, ol, output, p, pre, progress, q, s, samp, section, small, span, source, strike, strong, sub, sup, table, tbody, tfoot, thead, th, tr, tdvideo, tt, u, ul, var {
    background: none repeat scroll 0 0 transparent;
    border: 0 none;
    font-size: 100%;
    margin: 0;
    outline: 0 none;
    padding: 0;
    vertical-align: top;

Remove the margin and padding rules which currently inherit the css of the lightbox.

There is also other css iheritance which is applying to lightbox but if disabled will affect the layout you designed for the site.In order to display the close button proper add the following rule:

#dmxBoxWrapper {
margin-top: 20px !important;

Replied 30 Jan 2013 13:53:42
30 Jan 2013 13:53:42 Reese Harris replied:
OK, I'm a newbie ... thank you for your patience.

What is causing the lightbox to be stuck in the top left corner? Is it the margin and padding rules which are currently inheriting the css of the lightbox?
Replied 30 Jan 2013 15:31:30
30 Jan 2013 15:31:30 Vulcho Vulev replied:
Hello Reese.

Yes your global reset stylesheet is affecting the lightbox.

Replied 30 Jan 2013 16:17:25
30 Jan 2013 16:17:25 Reese Harris replied:
That fixed the problem, thank you. Changing it created some new css problems as well. All of this specificity and inheritance with multiple css style sheets can make one slightly nutty.

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