HTML5 Slideshow Support Product Page

Extension won't create slideshow

Reported 05 Apr 2011 19:24:50
1
has this problem
05 Apr 2011 19:24:50 doug hellings posted:
I just purchased the HTML5 Slideshow extention, the ext. indicates that the installation went fine but, it will not create the slideshow. I am using XP for an OS and Dreamweaver CS5 software.
I printed out the manual for the extension and have followed the instructions to the letter, I have also been through the forum. I am attemptong to set-up a basic slideshow and this is what is happening; Steps 1 and 2 go just fine, on step 3, in the area where I should be entering sizes for the images the text and boxes are scrambled and displayed on top of each other.Step 4 seems to be OK, but, on step 5,the text and boxes where I should enter the duration for transition and description are not visible so I can't enter values. At the end of step 6 the instructions read "Now, you can save your work and preview the result in your browser.", but there is no way available to save your work, therefore the slideshow is never created.
I have already removed the extension from my computer and re-installed it. It made no difference in how the extension worked (it still does not work). Like many others my customer is waiting, I need this resolved. Please get back to me ASAP.

Thank You,
Doug H.

Replies

Replied 07 Apr 2011 10:30:44
07 Apr 2011 10:30:44 Miroslav Zografski replied:
Hello Doug,

Can you provide a snapshot of the UI as well as some information on your display resolution here or on my e-mail:

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