HTML5 Slideshow Support Product Page

crash

Asked 31 Oct 2012 03:47:07
1
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31 Oct 2012 03:47:07 Rick Drew posted:
Whenever I use the slideshow and let it resize, it cashes. Have reinstalled - did not help. Happens every time. If I don't resize, it works fine.

Faulting application name: Dreamweaver.exe, version: 12.0.1.5842, time stamp: 0x4ffc7da3
Faulting module name: dmxResizer.dll, version: 1.0.6.0, time stamp: 0x4df1eff0
Exception code: 0xc0000005
Fault offset: 0x00001f9d
Faulting process id: 0x6d4
Faulting application start time: 0x01cdb719a69e0817
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe
Faulting module path: C:\Users\Rick\AppData\Roaming\Adobe\Dreamweaver CS6\en_US\Configuration\JSExtensions\dmxResizer.dll
Report Id: 3d35c72e-230d-11e2-9b7f-10bf48e241b2

Replies

Replied 31 Oct 2012 07:03:44
31 Oct 2012 07:03:44 Vulcho Vulev replied:
Hello Rick.

Lets try the following troubleshooting:
1.Remove the extension from EM&DW
2.Clear your DW cache file.The following article will help you:
Clearing Dreamweaver's cache
3.Go to the product page and download fresh copy of the extension and install it in DW&EM
4.Try to use the extension on your page again.

Regards:Vulcho.

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