HTML5 Slideshow Support Product Page


html slideshow stopped working

Reported 09 Aug 2013 23:16:23
has this problem
09 Aug 2013 23:16:23 Debbie Schmidt posted:
I've been using this extension for almost 3 years and it's worked perfectly. I just recently found out from an outside source that they can't load the page because of a page error. When I try to access the page, the slideshow shows the black box of the background and no images or slideshow. It doesn't preview locally either. I am using jquery-latest.pack.ja dated 7/24 on a windows 7 64bit machine with dreamweaver CS5. I've got version 1.2.4 of the extension.

As a last note, I've opened this site in dreamweaver CC in case that makes a difference.


Replied 12 Aug 2013 08:07:38
12 Aug 2013 08:07:38 Miroslav Zografski replied:
Hello Debby,

A link to the page in question will help much in investigating the issue.

Replied 13 Aug 2013 16:47:40
13 Aug 2013 16:47:40 Debbie Schmidt replied:
sorry! is one issue and is this issue and is the other. If you look at the first link for the slideshow, the black box is visible. If you look at the second link for the Nivo slider nothing shows in the slider space.
Replied 14 Aug 2013 08:05:59
14 Aug 2013 08:05:59 Miroslav Zografski replied:
Hello Debbie,

Have you updated the DMXzone Lightbox?
If Yes - > check your site root for folder dmx and delete it, then reapply Lightbox somewhere in your site so that folder be recreated.
If no -> do so.

Replied 14 Aug 2013 17:29:25
14 Aug 2013 17:29:25 Debbie Schmidt replied:
That didn't work for me. See Same black screen.

I removed the dmx folder, I clicked on the HTMLSlideshow and made sure that the lightbox links were selected to re-initiate lightbox, then uploaded everything.

Do I need to actually add a lightbox instance on the page?
Replied 14 Aug 2013 17:43:15
14 Aug 2013 17:43:15 Debbie Schmidt replied:
Update: I had to actually add a lightbox to the page to get it to recreate and update. All is fine now. Thanks.

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