HTML5 3D Flipping Gallery Support Product Page


Stuck on "Loading"

Reported 21 Oct 2012 23:15:54
have this problem
21 Oct 2012 23:15:54 Martin Dalziel posted:
Hi there, I am trying to create a polariod area just like your images. However, I have created a test to see how it works and all it says is it is stuck at "Loading Screen".

I can not see any reason why the page is not firing correctly as it is a blank page with nothing on it but your code.

Here is the URL of page.

Check it out please and let me know the issue. I am looking at adding this to a site and need to get this working as soon as possible please.



Replied 22 Oct 2012 05:05:57
22 Oct 2012 05:05:57 Teodor Kuduschiev replied:
Hello MArtin,

Please download the extension from our website again. Reinstall it and reapply it on the page. The "Loading" issue should be fixed then.
Replied 22 Oct 2012 13:11:27
22 Oct 2012 13:11:27 Martin Dalziel replied:
Hi Teodor,

I uninstalled the extension. Then re-downloaded the extension and re-installed it as suggested.

I opened up the existing page, removed the code completely. I also deleted all the JS files and image files etc.

I re-applied the extension to the page again. Made sure all the scripts/images were uploaded.

Sorry, but I am still getting the loading screen only.

Can you please check it out? Do I maybe need to uninstall and re-install ALL my DMXZone extensions?

Replied 22 Oct 2012 13:31:54
22 Oct 2012 13:31:54 Teodor Kuduschiev replied:
Hello Martin,

It all seems to be okay now. Please clear your browser cache and reload the page.
Replied 22 Oct 2012 14:09:21
22 Oct 2012 14:09:21 Martin Dalziel replied:
Hi Teodor,

Thanks for the reminder to clear the cache. That worked!

Teodor, just another quick question, I have then inserted the code on my page, however, all the images, all line up underneath each other. How do I get them to stay within the 443px wide and 409px high I have specified?

Thanks again,
Replied 22 Oct 2012 14:18:28
22 Oct 2012 14:18:28 Martin Dalziel replied:
Another quick question.

How do you control the text font size as well as the centering of the text on the image?

Replied 22 Oct 2012 14:43:49
22 Oct 2012 14:43:49 Teodor Kuduschiev replied:
Hello Martin,

In order to have the images within the container of that size you need to check the: Shuffle checkbox
Replied 22 Oct 2012 14:50:47
22 Oct 2012 14:50:47 Martin Dalziel replied:
Hi Teodor,

I think I have all my questions figured out. I have been able to customize the css by adding conditions for H4 and P tag.

Thanks again!
Replied 21 Nov 2013 22:51:07
21 Nov 2013 22:51:07 Debbie Schmidt replied:
This did not resolve it for me. See Click on the past highlights tab under the Celebrity Tribute tab.

I redownloaded the extension and reinstalled it. Using CS5 on Win7. Any suggestions?
Replied 21 Nov 2013 23:38:33
21 Nov 2013 23:38:33 Teodor Kuduschiev replied:
Well you are using some ancient jquery version on your website.. version: 1.5.1
The latest jquery version is 1.10.1 and it also comes with our extensions. So please remove the jquery.js include from your page and reapply the gallery so it can place the link to the latest jquery file.
Replied 22 Nov 2013 03:25:25
22 Nov 2013 03:25:25 Debbie Schmidt replied:
That took care of it. The problem is that your extensions don't overwrite the jquery version & rightly so because sometimes newer versions break older apps, but there should be a way that we can run - or at least be aware - that we need both or an updated version.
Replied 22 Nov 2013 03:26:01
22 Nov 2013 03:26:01 Debbie Schmidt replied:
Thanks for your quick response!
Replied 19 Dec 2013 20:19:05
19 Dec 2013 20:19:05 Mark Stutzman replied:
I too am having the "loading" issue. I reinstalled several times, cleared the cache but don't know how to find out what version of jquery I'm using. I'm building this new site as a subfolder within a live site for testing, so I'm reluctant to mess with that without instruction. Can you advise?

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