DMXzone Font Awesome Support Product Page

Under investigation

Can't Install Font Awesome

Reported 12 Apr 2014 17:49:20
2
have this problem
12 Apr 2014 17:49:20 Alix Estrada posted:
I've tried downloading this multiple times but it won't open. I've tried downloading to a folder and opening with Adobe Extension Manager CC, and I've also tried opening it directly with Extension Manager. It just hangs up and nothing happens. Any advice? (I have Adobe Creative Cloud)

Replies

Replied 14 Apr 2014 08:20:38
14 Apr 2014 08:20:38 Teodor Kuduschiev replied:
Hello Alix,
Could you please explain when exactly it hangs? Does the installation progress bar appear? Does the EM crash after some time?
Replied 14 Apr 2014 08:41:28
14 Apr 2014 08:41:28 Alix Estrada replied:
I've tried it two ways.
1. I download the font (save it), then double click to open it. And nothing happens. (When I'm downloading it, I do get the installation progress bar.)
2. I've also tried opening via extension manager. Extension manager opens (I can see it in my taskbar) but then nothing happens. If I click on EM in my task bar, nothing opens.
Replied 14 Apr 2014 09:00:11
14 Apr 2014 09:00:11 Teodor Kuduschiev replied:
Open your DW, click Window > Manage Extensions, the Extension manager should appear. There select Install (top right) and browse to your ZXP file.
Replied 14 Apr 2014 20:13:54
14 Apr 2014 20:13:54 Alix Estrada replied:
It looks like the problem is with Extension manager. The icon appears in my task bar, but it won't open. Any ideas on how to fix that?
Replied 15 Apr 2014 09:22:15
15 Apr 2014 09:22:15 Teodor Kuduschiev replied:
If your Extension Manager does not start the you can try reinstalling it.

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