DMXzone Extension Manager for Dreamweaver Support Product Page

Solved

Won't Run on MacBook Pro with OS X 10.8.5

Reported 02 Jul 2014 19:55:25
1
has this problem
02 Jul 2014 19:55:25 Phil Tobias posted:
The new DMXzone Extension Manager will not run on my MacBook Pro running OS X 10.8.5. I tried the following 3-4 times.

Steps to reproduce:
- Install in the Applications folder.
- Double-click to start application.
- When the goofy error message appears (see screenshot), click OK.
- Watch spinning graphic for a few minutes.
- Select the Quit command.
- When the Quit command fails to work, do a force quit.

See screenshot at:
www.screencast.com/t/JHOTANBbfHI

Replies

Replied 02 Jul 2014 20:21:10
02 Jul 2014 20:21:10 George Petrov replied:
Hi Phil,

Could you specify which version of Dreamweaver you have installed and also supply a list of installed extensions?

There must be an extension installed that is not well formatted and our new app is pretty strict about it.

Greetings,
George
Replied 02 Jul 2014 20:53:20
02 Jul 2014 20:53:20 Phil Tobias replied:
Hi, George.

I have two versions of Dreamweaver installed:
- Dreamweaver CC 2014 (Installed in the past few days to replace Dreamweaver CC)
- Dreamweaver CS5 (I keep this around in case of any CC problems)

Since I have numerous extensions, I captured screenshots to list them:
www.screencast.com/t/RV3iAMLhqJU
www.screencast.com/t/Gc4HUnnU

Let me know if you want me to test disabling any particular extensions. I will do that when I have time.

Thanks for your prompt reply. ...pt
Replied 02 Jul 2014 21:00:41
02 Jul 2014 21:00:41 George Petrov replied:
Hi Phil,

Yes please try disabling the extensions to see which one is causing problems. But this ca be time consuming.

You can zip and mail me your extensions mxi files. Those are files that define how an extension is installed and we are trying to read them.

Those MXI files can be found easies in DW CS5 as they are store in the Dreamweaver user configuration folder.

Just zip and mail me this folder:

/Users/username/Library/Application Support/Adobe/Dreamweaver CS5/en_US/Configuration/Extensions

Thanks!
George
Replied 02 Jul 2014 21:09:56
02 Jul 2014 21:09:56 Phil Tobias replied:
George,

Hi, again. Although I would be happy to help your testing by disabling some particular extensions, I don't have time to deal with every installed extension.

However, I have zipped up a copy of my CS 5 Extensions folder for you to test on your end. What e-mail address should I send it to?

...pt
Replied 03 Jul 2014 03:50:56
03 Jul 2014 03:50:56 Phil Tobias replied:
>>However, I have zipped up a copy of my CS 5 Extensions folder for you to test on your end. What e-mail address should I send it to?

George,

If you don't want to post your support e-mail address here, you can contact me directly using this address: philtobias at aol dot com.

Thanks. ...pt
Replied 03 Jul 2014 06:40:56
03 Jul 2014 06:40:56 George Petrov replied:
hi Phil,

sorry forgot to mention it, just mail to
Replied 03 Jul 2014 13:43:18
03 Jul 2014 13:43:18 Phil Tobias replied:
George,

I just separately e-mailed you the files you requested.

If you identify which of the older extensions may be causing the problems, I can try disabling or deleting them on my end to verify the problem is solved.

Although I keep Dreamweaver CS5 around for emergency use, it doesn't get much use. So it still has a lot of older extensions. Adobe Extension Manager seems to work fine with them though.

Thanks for your help. ...pt
Replied 09 Jul 2014 14:32:01
09 Jul 2014 14:32:01 Teodor Kuduschiev replied:
Hello Phil,
Please download and install the latest version of DMXzone Extension Manager, this issue should be fixed there.

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