Two accounts causing serious problems in DMXzone Extension Manager. When I login into Account 1, it says I have 26 unauthorized extensions. When I login into Account 2, it says I have 38 unauthorized extensions and that you are going to delete all unauthorized extensions on October 28th. These are all completely legit, paid for extensions but within two accounts. How can I prevent you from deleting extensions that are completely paid for?? Can the accounts be combined to help solve this issue? I can't risk loosing any of my completely paid for extensions.

Hello Terrel,

The accounts can be merged. I have sent you an email with details.

Regards

Thank you. I have sent an email with the information you requested plus Snips of the extension pages from both accounts.

I just sent a response with the verification requested, BUT I'm getting a message that our inbox is FULL.

Quote

-----Original Message-----
From: [mailto: ]
Sent: Thursday, October 15, 2015 5:04 AM
To:
Subject: Undeliverable: RE: Can all the PAID extension in qmediagroup be transferred to dmx528302?

Your message did not reach some or all of the intended recipients.

Sent: Thu, 15 Oct 2015 04:45:06 -0700
Subject: RE: Can all the PAID extension in qmediagroup be transferred to dmx528302?

The following recipient(s) could not be reached:


Error Type: SMTP
Error Description: Inbox is full
Additional information: The recipients inbox is full.

hMailServer

Hello Terrel,

Yep, sorry bout that.. lots of conversations, you know... your merge is in process.

Regards.

Thank you.

Your products have been transferred to: account.
Please REinstall all of the extensions, using this account in DMXzone Extension Manager.