DMXzone Extension Manager for Dreamweaver Support Product Page


Cannot install most purchased extensions using the newest version 1.1.5, just released.

Reported 09 Nov 2016 04:10:45
have this problem
09 Nov 2016 04:10:45 adrian cordea posted:
Just installed version 1.1.5. Since then, I am getting the error message below (in a modal window) when trying to install almost any extension, some DMXZone, some from different vendors, but all compatible with CC.
"Error Installing Extension. Something went wrong. Please try again"

This message keeps repeating for almost every extension I am trying to install/re-install.
I installed this version on my MAC and also a Windows x64 based system. Identical issues are presented in both OS.
To make it work, I had to downgrade to whatever version I had before (using an older version that i had on my systems).



Replied 09 Nov 2016 08:06:38
09 Nov 2016 08:06:38 George Petrov replied:
Hi Adrian,

Could you specify with which DMXzone extensions exactly do you get this error? Also on which Dreamweaver version do you try to install them?

Also do the following to help us track down the problems with version 1.1.5:

For Windows:
  1. Quit DMXzone Extension Manager
  2. Right click the DMXzone EM shortcut and click Properties
  3. In the Target field, after the path to the exe, add: --enable-logging --v=1

  4. So the target should look like:

    "C:\Users\username\AppData\Local\DMXzone Extension Manager\DMXzone Extension Manager.exe" --enable-logging --v=1

  5. Start the DMXzone Extensions Manager. Try to reproduce the error there
  6. Send us the generated C:\Users\username\AppData\Local\dmxzone-extension-manager\User Data\chrome_debug.log file

  7. for Mac OSX:
    1. Quit DMXzone Extension Manager
    2. Start the Terminal and type:
      open -a "DMXzone Extension" --args --enable-logging --v=1
    3. This should start the DMXzone Extension Manager. Try to reproduce the error there
    4. Quit DMXzone Extension Manager
    5. Open Finder and choose from the menu Go / Go to Folder:
      ~/Library/Application Support/dmxzone-extension-manager
    6. There should be a file called chrome_debug.log that has being just created
    7. Send us this file

    8. You can mail it directly to me at

Replied 10 Nov 2016 18:35:43
10 Nov 2016 18:35:43 George Petrov replied:
This should be fixed now - we had a small server miss configuration which is fixed now.

So please try again.


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