DMXzone Extension Manager for Dreamweaver Support Product Page


CPU at 170%

Reported 21 Nov 2016 21:34:12
have this problem
21 Nov 2016 21:34:12 David Thurston posted:
CPU usage for nwjs Helper from Extension Manager at c. 170%. Making iMac almost unusable.


Replied 21 Nov 2016 21:58:20
21 Nov 2016 21:58:20 George Petrov replied:
Hi David,


We are addressing the issue and will release an update tomorrow.

Replied 22 Nov 2016 18:00:17
22 Nov 2016 18:00:17 George Petrov replied:
Hi David,

We just released a new version of DEM that should solve all your problems. So just update the current when prompted or download the newest separately and do a new install.

Replied 22 Nov 2016 20:59:24
22 Nov 2016 20:59:24 David Thurston replied:
Thanks, George.

I have installed the new version and now "Error installing extension! Timeout on download of extension."
Replied 22 Nov 2016 23:20:13
22 Nov 2016 23:20:13 George Petrov replied:
Hi David,

Does it happen to a particular extension? You can delete the download from the Queue tab and try to download it again.

Replied 23 Nov 2016 22:07:50
23 Nov 2016 22:07:50 David Thurston replied:
No, this happens to all extensions and there is nothing showing in the queue tab at anytime. I get the "spiny circle" next to the app in the Purchased Tab for ages and then it fails.
Replied 23 Nov 2016 22:48:11
23 Nov 2016 22:48:11 George Petrov replied:
Hi David,

Are you maybe connected to internet via a proxy server?
Could you share a screenshot of the "shiny circle" ?

Replied 24 Nov 2016 18:56:47
24 Nov 2016 18:56:47 David Thurston replied:
Hi there,

No, no proxy server. It is happening on my MacBook and my iMac.

Replied 24 Nov 2016 18:59:24
24 Nov 2016 18:59:24 David Thurston replied:
Then this:

Replied 26 Nov 2016 11:35:48
26 Nov 2016 11:35:48 George Petrov replied:
Hi David,

In the current version we have some problems when you are behind a proxy as well with installing some old free extensions and 3rd party extensions. We are working on an update to fix all this but for now you can indeed download the previous stable version 1.1.4:

** use the latest version 1.2.1 **

Replied 26 Nov 2016 13:23:14
26 Nov 2016 13:23:14 David Thurston replied:
Thank you for the update, George.

However, I am not behind a proxy nor am I trying to download free or third party version.
Replied 08 Dec 2016 11:23:22
08 Dec 2016 11:23:22 George Petrov replied:
This has being solved in the just released version 1.2.1

So you can click on the refresh icon to get the inline update or download and install it fully from:

Replied 11 Apr 2024 16:13:22
11 Apr 2024 16:13:22 User  replied:
I'm trying to install the MacOS update, and in addition I want to update some apps, but my Mac won't let me do it because of lack of memory. Moreover, a lot of space is taken up by some system files that I don't have access to. Although it's quite likely that I don't need most of it.
Replied 16 Apr 2024 14:05:35
16 Apr 2024 14:05:35 John Morrow replied:
That's why they are hidden from users, who may decide they don't need most of the system files. I think this is not something you should get into without knowledge. Of course, it's pretty easy to read and find ways to deal with these files now But I highly recommend not deleting or changing anything in the hidden files, lest you break your laptop.

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