im getting this error every time i run the manger, if i hit cancel te manger start but never download any extension.

I have same problem


The message "Something went the wrong restart the Extension Manager." : (Tow button: cancel | OK), chose OK then closing the Extension Manager, chose cancel don't close I can't download any extension.

MyPC is: Win 10 Pro 46-bit: Dreamweaver cc 2017
please help all user he has same Bugs.

Could you please produce a log file as stated in this FAQ:
www.dmxzone.com/go/32694/can-not-install-extensions-in-dmxzone-extension-manager

and then mail it to me for further investigation. mail to

Thanks,
George Petrov

I've been sending e-mail. 2 days ago

Hi Ahmed,

I've received you report - and see the problem. Seems it is related somehow in your localisation,
We are still investigating of possible solutions. Will keep you informed.

Greetings,
George

I am still waiting to fix these problem

Please inform ALL and not just anyone who posted the problem.
Thank you.

Hi Luca,

If you have the same problem - please generate and send me a report as described above.

Greetings,
George

Same problem. Try to update to Server Connect 1.4.6 but get error:

something went wrong restart the extension manager

When will this be fixed!!!!!!!!!!

Still problems with extension manager v1.2.1 can't update extensions. Everytime I need to restart extension manager but nothing happens.

I sent George my log file on 26/04/2017.
For now no answer. I'm waiting... waiting... waiting.
In the meantime, I stopped the auto start of DMXEM, and I was thinking of abandoning it completely and rushing to the old Adobe EM.

Hi guys,

Yes we found the problem and are working on an update to be released next week.

For now you can just use the older version of the DEM

www.dmxzone.com/go/DMXzone-Extension-Manager-win64-1.1.4.exe

Sorry for the inconvenience - the problem was really difficult to fix, but we finally did. Need just a bit more testing.

Greetings,
George

Hi George,

Thanks for the answer. DMXZone makes some great extensions but sometimes very disappointed in your service. I am waiting for several months with a mulltiple update records question. It has to do with insert date into mssql database. For some reason day and month keep reversing. See my topic below.

www.dmxzone.com/support/32648/topic/61768

From DMXZone support they advice me to buy DMXZone data formatter and Calendar 3 for the solution. But still after months waiting it isn't working. It only works on Access database.

Hi All,

We have the new update of DMXzone Extension Manager ready that should solve the above problems.
But before releasing it, we would like you to test it so you can check for your self if it all works.

Please download it from:

For Windows 64 bit:
www.dmxzone.com/beta/DMXzone-Extension-Manager-win64-1.2.2-rc1.exe

For Mac:
www.dmxzone.com/beta/DMXzone-Extension-Manager-Mac-1.2.2-rc1.dmg

If you still have problems, let me know directly

Greetings,
George

Problem still there for Windows 64 bit. v1.2.2-rc1

Something went wrong restart the extension manager

C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\node_modules\async\dist\async.js:837
        if (fn === null) throw new Error("Callback was already called.");
                         ^

Error: Callback was already called.
    at C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\node_modules\async\dist\async.js:837:32
    at C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\node_modules\async\dist\async.js:356:16
    at iterateeCallback (C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\node_modules\async\dist\async.js:865:24)
    at C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\node_modules\async\dist\async.js:840:16
    at C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\lib\extensions.js:7:515
    at C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\lib\file.js:7:4526
    at C:\Users\myComp\AppData\Local\DMXzone Extension Manager\package.nw\lib\file.js:7:4526
    at FSReqWrap.oncomplete (fs.js:111:15)

Hi,

This is actually not the real error.

Could you send me the log you generated with www.dmxzone.com/go/32694/can-not-install-extensions-in-dmxzone-extension-manager
Mail it to

Greetings,
George

Hi George,

Again problems extension manager Windows 64 bit. v1.2.2-rc1 after fresh big Windows 10 update version 15063.413

Need to restart and extensions won't update .

Hi MX,

What error do you get exactly? Did you try to product a debug log? Maybe you can send it to me.
Also try to delete to local cache folder of DMXzone Extension Manager, located in :

C:\Users\username\AppData\Local\dmxzone-extension-manager

Just delete it, restart DEM and try again.

Greetings,
George

Hi MX,

I've updated the windows version so your problems should be fixed now.

Try this version:
www.dmxzone.com/beta/DMXzone-Extension-Manager-win64-1.2.2-rc2.exe

Let me know if it works now.

Greetings,
George

In version 1.2.4 problem persists.
Windows 10 Pro 64 bit. Dreamveaver CC2018.

Hello Rafal,
These issues have been fixed long time ago, almost an year ago.
Please explain what exactly your issue is, what is your OS and what version of EM are you trying to install/run?

I've got an error "Something went wrong. Restart EM. OK. Cancel". Restart doesn't fix the problem. I used older version 1.1.4 EM and it works fine.
I assume that the problem may be due to "ł" (slashed L) letter in my user profile (so in my user folder too). I've noticed that EM doesn't handle it correctly when installer trying to start EM with strange letter instead of "ł" and of course didn't find EM with incorrect path.