DMXzone Lightbox 2 Support Product Page

Lightbox not fully responsive

Reported 06 Dec 2016 06:54:10
1
has this problem
06 Dec 2016 06:54:10 Hans Kiesouw posted:
While it works fine on all desktop variants of OS and browser, I see that it is not fully responsive on IOS (iPhones). whereas it works fine on Android phones

You can test it by going here rsp.hairtransplantnetwork.com/Share-info/hairloss-photos-men.asp and tapping on any of the thumbnails to view the patient details.

Many thanks
Hans Kiesouw

Replies

Replied 10 Dec 2016 11:36:46
10 Dec 2016 11:36:46 Hans Kiesouw replied:
-- anyone?? We are wanting to deploy a new section, but with this issue, it is really a problem.

The extension should be fully responsive, on all devices, but seems to fail on Apple phones.
Replied 21 Dec 2016 08:36:40
21 Dec 2016 08:36:40 Hans Kiesouw replied:
OK, so I managed to find some fixes, but now I need to change the "Close" button and the "Next/Previous" buttons, so they are easier to "touch/tap" on smaller screens.

Any help will be appreciated.
Replied 23 Dec 2016 04:39:11
23 Dec 2016 04:39:11 Hans Kiesouw replied:
I did have a chat with Teodor and he said he would get hold of the developer and see what can be done. The big problem we see, is that on really smaller screens, like iPhone 5 s and older, where screens are less than 5" the navigational buttons are just not easy to tap on and also take up valuable screen space.
If these navigation buttons (next/previous) were positioned within the bounds of the modal page, that would save a lot of space and not impact much with the information shown.

I noticed something similar on a site where space is used more effectively:

Replied 27 Dec 2016 07:24:19
27 Dec 2016 07:24:19 Hans Kiesouw replied:
Update from another user, is that on our development area, tests show that newer iPhone's also have a serious issue with the way LightBox displays and works:
There is certainly a problem with LightBox and hopefully it can be resolved quite soon.

Below is a screen shot from an iPhone 7



This is a link to a test page, where a different option for the modal page has also been used. rsp.hairtransplantnetwork.com/Gallery/
The main reason for NOT going to the second option, is that all the content and images are loaded into the main page and the "trigger" opens a hidden DIV on the page and this is not really ideal, as our galleries have way too many images to make it efficient for phone users.
Replied 11 Jan 2017 11:51:10
11 Jan 2017 11:51:10 Hans Kiesouw replied:
Please can someone address this, I am certain that I am not the only one seeing this.
Thanks
Replied 30 Jan 2017 05:02:05
30 Jan 2017 05:02:05 Hans Kiesouw replied:
DMXZone support, please can some one fix this very real issue on iOS? Teodor did say that he would contact the developers and get a fix sorted, but this was almost 2 months ago and we really do need to find a suitable solution for iOS phone users.

Please, please.
Thanks
Hans
Replied 17 Feb 2017 11:21:21
17 Feb 2017 11:21:21 Hans Kiesouw replied:
Please can someone provide a fix? Our gallery section of our site is rather compromised as Lightbox just does not work as expected on iOS devices.

The issue is not with the content at all, I have tested it with pure clean content and see the same results. It typically happens when the content is longer than the scree height on Apple devices.

Please, please can someone help with this?

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