DMXzone reCAPTCHA 2 Support Product Page


Updates broke ReCAPTCHA 2

Reported 29 Sep 2016 16:11:50
have this problem
29 Sep 2016 16:11:50 Dave Smith posted:
The recent updates and installation of the new Server Formatter extension and Crypto extension has broken all my reCAPTCHA 2 challenges. They no longer show the Recaptcha failed message (if the user has failed to select the images) and thus any action after are not processed (ie Inserts etc). The Notify Alert is displayed with Success but new records are not inserted....

This is a huge problem as we have many forms with ReCAPTCHA fields contained within them... And the User is being informed that their Insert was successful..

Any help really appreciated!!


Replied 29 Sep 2016 17:39:12
29 Sep 2016 17:39:12 Teodor Kuduschiev replied:
Hello Dave,
Please provide a link to such a "broken" reacaptcha so we can see what exactly is wrong...
Replied 29 Sep 2016 17:46:36
29 Sep 2016 17:46:36 Dave Smith replied:
Hi Teodor,
Have you got an E-Mail address I can send a link to please?

Thank you.
Replied 29 Sep 2016 17:49:35
29 Sep 2016 17:49:35 Teodor Kuduschiev replied:
Please send this to our support email: support at
Replied 29 Sep 2016 18:02:18
29 Sep 2016 18:02:18 Dave Smith replied:
E-Mail sent, thank you.
Replied 30 Sep 2016 14:38:53
30 Sep 2016 14:38:53 Dave Smith replied:
Issue resolved thanks to the great Technical Support offered by the team at DMX Zone and Teodor (who worked until 11.30pm at night to help resolve this issue).

Amazing support!

Thank you all at DMX Zone.

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