App Connect State Management Support Product Page

ios devices

Reported 22 Jan 2018 08:30:12
1
has this problem
22 Jan 2018 08:30:12 Steven Irwin posted:
Hi,

I have an issue with session variables and ios devices.
Are there any known issues with iphone or ipad and app connect state management?

Replies

Replied 22 Jan 2018 08:40:37
22 Jan 2018 08:40:37 Teodor Kuduschiev replied:
Hi Steve,
Please explain your issue a little more detailed.
Replied 22 Jan 2018 09:45:04
22 Jan 2018 09:45:04 Steven Irwin replied:
Hi Teodor,
I have a shopping cart where a save an order id in a session variable as the user traverses the site.
When it is time to move to checkout they have to login or register.
The APP ID is the same on all pages so the sessions are maintained throughout.
When they login / register the order is updated with the user_id and they continue on.
With iphone the sessions don't appear to be set so that the order is never updated.
I don't have an iphone to test it but it works fine on a pc and my sony android phone with chrome.
I am waiting for the customer to provide more information and thought I would check to see if you knew of any issues on ios or with Safari.
Cheers
Steve
Replied 22 Jan 2018 10:57:47
22 Jan 2018 10:57:47 Teodor Kuduschiev replied:
Hi Steve,
There are no any known issues with sessions and ios devices, probably some security setting on users' phone?
Replied 22 Jan 2018 12:50:25
22 Jan 2018 12:50:25 Steven Irwin replied:
Thanks Teodor,
If I find the problem I will let you know.
Best regards
Steve

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