App Connect Charts Support Product Page
Charts no longer displaying
Reported 16 Dec 2021 18:37:00
1
has this problem
16 Dec 2021 18:37:00 adrian cordea posted:
After successfully using App Connect Charts for a few years, all of a sudden my charts are only showing the grid, with no data or graphs being displayed. I already tried removing all the extensions and reinstalled everything back but I am getting the same results. My DW version is 21.1.I have this issue happening for 3 different sites I do work for. One of them is my work intranet and therefore unavailable outside my organization, but the other two are open to the internet.
As far as DMX Zone versions, this is what I am working with:
1. AppConnect - 1.9.21
2. Server Connect - 2.3.1
3. Data Connector ASP - 1.9.4
There are no errors at all. The chart data and graphs will not display. Only the X,Y axis will display (in the case of my test database, I am using a Line type of graph)
Replies
Replied 17 Dec 2021 07:05:09
17 Dec 2021 07:05:09 Teodor Kuduschiev replied:
The scripts running on your server won't just stop showing data if anything hasn't changed.
Check the browser console for errors or provide a link to your page(s) where we can check this.
Check the browser console for errors or provide a link to your page(s) where we can check this.