DMXzone Lightbox Support Product Page


Lightbox not working well in IE 11

Reported 11 Nov 2013 19:36:54
have this problem
11 Nov 2013 19:36:54 Steve Skinner posted:
In the process of updating a nivo slider on an older page, I also had to update the lightbox code because of problems that started happening. Anyway, I've got all the code running with the latest code and latest versions of extensions, except I'm still having this issue where IE 11 will not work with lightbox elements on the page.

Here's my page:

And here's what shows up in the F12 developer tools when I click on the lightbox elements:

This doesn't occur in the latest stable versions of Firefox or Google Chrome. Just IE 11. Clearly a bug in the lightbox code that needs to be updated.


Replied 18 Nov 2013 18:11:15
18 Nov 2013 18:11:15 Willi Schneider replied:
Hi Steve
I've downloaded the latest jQuery from here:
Download this file to your "ScriptLibrary" folder
Rename the original dmxzone-file "jquery-latest.pack.js" to something like "xxx_jquery-latest.pack.js", but don't check the "update links" option.

Now rename the just downloaded file "jquery-1.10.2.js" to "jquery-latest.pack.js". That should be it, for now...

Check your pages, if there are any incompatibilities now, with the new version. On my page everything went just fine...

Hope, that helps.


Replied 20 Nov 2013 17:08:39
20 Nov 2013 17:08:39 Jacques H replied:
Willi's solution doesn't work on my pages. So some help from DMXZone on this issue would be appreciated
Replied 20 Nov 2013 17:17:08
20 Nov 2013 17:17:08 Willi Schneider replied:
Hi Jacques

Here is a working example of DMX Lightbox

Just open that page with IE11 and cklick on one of the images right below the menu.

I simply replaced the jquery-latest.pack.js file with the 1.10.2 version from
You could download and try this file from here:

Make a backup of your original file, though!
Replied 20 Nov 2013 18:34:27
20 Nov 2013 18:34:27 Jacques H replied:
tks Willi. It appeared I had both 1.10.1 and 1.10.2 in the page.
Removed the 1.10.1 and now it is working as intended
Replied 19 Dec 2013 17:23:03
19 Dec 2013 17:23:03 Teodor Kuduschiev replied:
The issue is fixed in the latest update. Please download, install and reapply it on your page(s).

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