Beginner’s Guide to Moderating a Usability Study
by Chris Charlton Source article

In addition to having some insightful professionals and academics as our audience, I know that there are readers who are new to the field or interested in entering the field. Sometimes, we discuss some fairly in depth issues about practice and methodology while other times, we’re talking about the impact of technologies on our designs. One thing we don’t do enough I think, is write something more geared towards the newer readers.

Here are some considerations and steps I usually take when I’m moderating a usability test. For those who are experienced, I encourage you to add your thoughts. For those of you who are learning, I encourage you to ask questions of the other readers here. This article does not discuss the screening for candidates, setting up the test scenarios, nor the reporting of the data. If this type of article is helpful to you, do let us know and we’ll do more of them.

By Kevin Cheng

Chris Charlton

Chris CharltonChris, Los Angeles' CSS & ActionScript guru, successfully cannonballed into web development in the late 90's. Always caught up with the latest in Flash, Dreamweaver, Fireworks, and XML, Chris authored premium articles for the largest Dreamweaver/Flash community (www.DMXzone.com) and produced WebDevDesign (iTunes featured), a popular Web Design & Development Podcast. Somewhere, Chris finds time to run an authorized Adobe user group focused around open source and Adobe technologies. Being a big community leader, Chris Charlton remains a resident faculty member of the Rich Media Insitute and lends himself to speak at large industry events, like JobStock, NAB, and FITC Hollywood.

Brain cycles from Chris are always Web Standards, Flash Platform, and accessibility.

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