I'm utilizing HTML Editor 3 with a simple HTML email application (replacing TinyMCE).

It seems to be adding an extra character in random places. I don't see this extra character when composing the message within HTML Editor 3. But when the emails arrive to people's inboxes, they see a "Â" character sprinkled throughout. I did not previously have this issue with TinyMCE.

Here is screenshot sample. Any idea what is going on?

Hello Matt,

Are you using a database, and if yes - what is the encoding used there?

no. It goes straight from the form to a php mail script.

Hello,

What encoding are you using when sending the email?

I've narrowed down the problem. The "Â" character is appearing where there are blank spaces in the HTML. Here is the HTML of a test message that I just composed:

<p> Here is another test.  Trying to get the bad (characters).</p>
<p>Thanks.  Matt</p>
<p>
 <br />
</p>

And here is screenshot of the end result:


Any idea what is going on?

anybody else experience this issue?

Yes, everytime there are extra blanks in the input we get this in the result:

�

A square in IE, or a question mark in a black diamond for FF.

I'm having this problem too and need a resolution!

This is being used for a public website, and everytime we update the news, there are little A's everywhere a space should be.

But our system doesn't email anything - it stores the text from the editor directly into a SQL database. The web page then reads it out.

HELP!

NEW NOTE: I did figure out that if I type into the editor it has this problem....but if I switch the editor to HTML view, and enter the text with the P tags, etc, it stores the data ok....this is definitely a bug.

Edited by - David Stoltz on 07 Jul 2011  21:22:27

Teodor - any resolution to this issue yet? I want to utilize the tool in a CMS, but need to get this addressed first.

Hi Matt,

This is a unicode problem that we have indeed with Mozilla browsers. However in the new update that we are preparing we have found a much better solution, so it shouldn't occur any more.

So it will be fixed in the next update.

Greetings,
George

Always accented character... Frustated
www.casavacanzerimini.it/offerte-promo.asp

I've corrected accented character direcly from DB, but isn't a professional solution...

HELP
Best regards
Cosimo[V]

As I said earlier we will fix this issue in the upcoming update. We are working very hard to get it out this week.

Greetings,
George

This issue has being fixed now in the latest Adv HTML Editor 3.1

Please download and install the latest version.

Greetings,
George

The update seems to have resolved this issue for me. Thanks

Hello Matt,

Glad you have this resolved.