Advanced HTML Editor 3 Support Product Page

Solved

Formatting Buttons Often Not Active

Reported 22 Jun 2011 17:48:15
1
has this problem
22 Jun 2011 17:48:15 Matt Penn posted:
Using Advanced HTML Editor 3...I've noticed that often times the formatting buttons for Bold, Italics, & Underline are not active when I select text that I need formatted (screenshot attached). I eventually am able to trigger them on by messing around with unselecting/reselecting several times. But it is pretty frustrating. Is this a known bug? Or is there something I need to do in order to fix?

Official Solution

Replied 21 Jul 2011 13:23:44
This issue has being fixed now in the latest Adv HTML Editor 3.1

Please download and install the latest version.

Greetings,
George

Replies

Replied 24 Jun 2011 10:05:46
24 Jun 2011 10:05:46 Teodor Kuduschiev replied:
Hello Matt,

What browser do you have this issue with?
Replied 07 Jul 2011 21:29:17
07 Jul 2011 21:29:17 Matt Penn replied:
I use FireFox
Replied 13 Jul 2011 10:37:38
13 Jul 2011 10:37:38 Teodor Kuduschiev replied:
Hello Matt,

Are you using the latest version of Advanced HTML Editor 3?
Replied 13 Jul 2011 16:20:42
13 Jul 2011 16:20:42 Matt Penn replied:
Yes
Replied 14 Jul 2011 12:32:00
14 Jul 2011 12:32:00 George Petrov replied:
Hi Matt,

Normally in the current version of AHE3 the formatting buttons should be active when you have selection. However there are some browser bugs that prevent detecting that some times.

We are already busy with new update of AHE that will great improve that behavior and will let the formatting buttons be always active. More like the regular MS Word behavior.

We hope to have the new update ready within a week or two. It is a big code change so it needs also a lot of testing before release.

Greetings,
George

Replied 21 Jul 2011 13:23:44
21 Jul 2011 13:23:44 George Petrov replied:
This issue has being fixed now in the latest Adv HTML Editor 3.1

Please download and install the latest version.

Greetings,
George
Replied 07 Aug 2013 10:55:54
07 Aug 2013 10:55:54 Bruce Wilkie replied:
I still have this problem to this day. In ie9, FF 22 and Chrome 28. Buttons will dom or come alive at random with every mouse click on the page...
Replied 07 Aug 2013 14:03:30
07 Aug 2013 14:03:30 Teodor Kuduschiev replied:
Hello,

Please provide a link to your page.
Replied 08 Aug 2013 09:04:08
08 Aug 2013 09:04:08 Bruce Wilkie replied:
Will set up a new page and hopefully replicate the problem. The one I'm working on atm is linked to database I can't give access to. Will be a couple of hours whilst I deal with work first though. Thx for quick reply
Replied 15 Aug 2013 13:06:38
15 Aug 2013 13:06:38 phil vouers replied:
I have this problem also when I have calendar 1 installed on the same page and using an outdated jquery.js file.
Replied 15 Aug 2013 13:10:42
15 Aug 2013 13:10:42 Teodor Kuduschiev replied:
Hello Phil,

Outdated js files are usually an issue. That's why we recommend to keep your extensions up to date.

Reply to this topic