This book features case studies in usability and information architecture from the makers of
eBay,
SynFonts (a Flash-driven font foundry e-commerce site), the
BBC News Online site,
Economist.com web site,
evolt.org (a peer-to-peer web professional site) and
MetaFilter.
There are no hard-and-fast rules for usability on the Web, which is why this book steers away from the rigid prescriptions of gurus. Instead, it looks at six very different, but highly usable sites. The web professionals behind these sites discuss the design of each from their inception to today, how they solicited and responded to feedback, how they identified and dealt with problems, and how they met the audience's needs and expectations.
This book is edited by Molly E. Holzschlag, a member of Web Standards Project (WaSP) and author of a dozen books on web technologies, and Bruce Lawson, glasshaus brand manager.
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