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Unable to install any extensions since following your DMXZone email of 21-07-14

Reported 23 Jul 2014 16:51:39
1
has this problem
23 Jul 2014 16:51:39 Mike Hamilton posted:
Unable to install any of my extensions since following your DMXZone email of 21-07-14 stating that CSS Image Gallery 1.1.6 released.
Dreamweaver CC 2014.0 Release 6733 Build.
When I try to install the extension, in fact any extensions, I get the following error:

ERROR INCOMPLETE INSTALLATION

Cannot find the complimentary installation file: file://Macintosh SSD/Applications/Adobe Dreamweaver CC2014/ Configuration/temp/dmzCSSImgGal10/dmxCSSImgGal10_install.xml

I have tried what others have suggested, by clearing out Library/Application Support/Adobe/Dreamweaver CC 2014/en_US, and this doesn't work.

Any ideas please?

Mike Hamilton

Replies

Replied 23 Jul 2014 17:09:39
23 Jul 2014 17:09:39 Teodor Kuduschiev replied:
Hello Mike,
Please check the following topic: www.dmxzone.com/support/15527/topic/59083

By the way: We highly recommend installing the DMXzone Extension Manager. You no longer need serial numbers, username/password when installing extensions: www.dmxzone.com/go/22670/dmxzone-extension-manager-for-dreamweaver/
Using DMXzone Extension Manager installing an extension happens in a second.
Also WEBASSIST installer problems cannot affect DMXzone Extension Manager.
Replied 23 Jul 2014 17:41:37
23 Jul 2014 17:41:37 Mike Hamilton replied:
Hi,

The support link was my first port of call, which failed.
I have tried using the DMXZone Extension Manager and still get the same result.

Best regards,


Mike Hamilton
Replied 23 Jul 2014 17:57:42
23 Jul 2014 17:57:42 Teodor Kuduschiev replied:
Please uninstall your extension(s) from adobe extension manager. Then install them using dmxzone extension manager, the error should be gone, as these files are not needed for the installation there.
Replied 23 Jul 2014 20:43:22
23 Jul 2014 20:43:22 Mike Hamilton replied:
Fantastic. I think that's sorted it.
Might be worth mentioning on the web / support page / manual that you don't need to install the extensions using Adobe Extension Manager and if you do update using the DMXZoneExtension Manager, that it would stop the problems from arising if one removes the extensions from Adobe Extension Manager before hand.

Thanks for the help.

Mike

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