Times are undeniably tough and businesses are looking for a much-needed edge to survive
. Recent research
shows that lower prices aren't necessarily the answer and may end up
doing more harm than good. Customer service, on the other hand, is a
great way to distinguish your business from your competitors'.
Understandably service levels are improving
in the UK and possibly worldwide during this period of hardship.
This together with the fact that the web's providing a platform for
success – Woolies is coming back as an e-commerce only proposition -
means the online user experience is now more
important than ever to stand out in a harsh landscape. But can you
create a good user experience (UX) without breaking the bank? Let's
look at some user experience 'wise buys' to be had in today's
cash-strapped economy. Read More