Pure ASP Upload 3 Support Product Page


Javascript error when attempting to apply Pure ASP Upload 3.1.3.

Reported 16 Apr 2014 01:31:55
has this problem
16 Apr 2014 01:31:55 Ron Tevonian posted:
I have the problem with a javascript error when attempting to install Pure ASP Upload 3.1.3. I followed the process to un-install the extension, then removed the cache file (Windows 7, DW CS5.5) according to the instructions. The problem persists. Interesting that in the re-load - it did not ask for the product serial number - so maybe the older version was not fully uninstalled? The 2-year-old solution did not work. Please help!


Replied 16 Apr 2014 08:43:45
16 Apr 2014 08:43:45 Teodor Kuduschiev replied:
Hello Ron,
Could you please provide the exact error message that you see?
Also please check these two articles about the installation wizard:
Replied 16 Apr 2014 17:42:08
16 Apr 2014 17:42:08 Ron Tevonian replied:
The extra advice about deleting the .mno file did the trick. I successfully re-loaded the extension and the problem is solved. Thank you for your quick response!

Reply to this topic