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What does it take to get support?

Posted 06 Oct 2006 15:47:53
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06 Oct 2006 15:47:53 Øyvind Bråss posted:
<font color=red>I have been trying to get some support for 3 weeks now, on a problem I have with Smart Image Processor.</font id=red>

When I'm trying to upload and resize Gif's, I'm only geting 0 bytes files in the JPG's.
Jpg, png and bmp files works fine, with renaming and resize.

<img src=../images/dmxzone/forum/icon_smile_question.gif border=0 align=middle>

Replies

Replied 11 Oct 2006 11:34:48
11 Oct 2006 11:34:48 Roddy Dairion replied:
When setting is up in your allowed extension does it include all image extensions, GIF,JPG,BMP,JPEG,PNG?
Replied 11 Oct 2006 12:31:01
11 Oct 2006 12:31:01 Øyvind Bråss replied:
Yes, I have allowed all image extensions. It's the SIP who cause the problem. It will not resize GIF's.
Replied 11 Oct 2006 13:09:16
11 Oct 2006 13:09:16 Roddy Dairion replied:
Well i have to say that GD 1.6 doesn't support GIF images. I might be this problem thats causing it. Check which version of GD you have on your server.
Replied 11 Oct 2006 13:26:33
11 Oct 2006 13:26:33 Øyvind Bråss replied:
I'm not sure what you mean with GD, but I'm running:
Pure ASP Upload 3, 3.0.4
Pure ASP Upload AddOnPack, 1.7.2
Smart Image Processor, 1.1.5
Replied 11 Oct 2006 15:11:26
11 Oct 2006 15:11:26 Roddy Dairion replied:
Well in which case read this. www.serverobjects.com/comp/Aspimage.htm
Replied 12 Oct 2006 11:45:59
12 Oct 2006 11:45:59 Øyvind Bråss replied:
Thank you for the replys.
I've been in contact with my ISP, and we have done some testing.
They have ASPimage 2.0 installed on the server, but we cant get this to work at all.
(Still 0 bytes JPG's from Gif)
When they puted the right premissions on the folder I got ASP.net to function as it should.

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